CreditFAQsContact usUpdate logAccount Frozen

 Forgot password?
 Sign me up
Search
View: 6984|Reply: 9

Fixed a small problem with the game and TEMP solution to black screen

[Copy link]

203

Threads

436

Posts

5307

Credits

Administrator

Susie

Credits
5307

FairyABC Staff

Post time 2020-3-8 21:14:07 | Show all posts |Read mode
Hi guys, a few users had been reporting about can't login/register, or an't enter the game, so i had been checking the system and i believe i had fixed it.if you still have trouble login/sign up, please send me private email message . [email protected]
For the black screen problem, here is the temporary solution, open your developer tool panel (CTRL+SHIFT+I for chrome and firefox) , check disable cache on network tab, and reload the game, and your should be able to enter the game, you can uncheck disable cached and close the developer tool after you enter the game.
checkdisablecache.JPG







72

Threads

425

Posts

3452

Credits

Minister

✯Yea, that's a no✯

Credits
3452

Pixie Postingsactive userminister

Post time 2020-3-18 23:19:59 | Show all posts
Doesn't work. I tried this trick with both Firefox and Chrome and I still can't get on the game
Reply Like 1 Dislike 0

Use magic Report

16

Threads

93

Posts

1648

Credits

Talent Master

Your local Star Fox nerd

Credits
1648
Post time 2020-3-9 19:49:22 | Show all posts
I've been having the same issue with similar error messages. I also got an error saying something about the audio, I wonder if that has anything to do with it?
Reply Like 1 Dislike 0

Use magic Report

203

Threads

436

Posts

5307

Credits

Administrator

Susie

Credits
5307

FairyABC Staff

 Author| Post time 2020-3-9 10:02:57 | Show all posts
Crystal2780!! replied at 2020-3-9 06:26
I tried your recommendations, yet I still have this show up in developer's tools,

I have had some e ...

Thank you for the feedback, i will check it again
Reply Like 1 Dislike 0

Use magic Report

82

Threads

389

Posts

9605

Credits

banned

Storytelling Specialist!!

Credits
9605

minister

Post time 2020-3-9 09:26:46 | Show all posts
Note: The author has been banned or deleted.
May Your Heart Be Your Guiding Key!!
Reply Like 1 Dislike 0

Use magic Report

10

Threads

1237

Posts

410k

Credits

Administrator

I am doing the best that I can

Credits
41627

Outstanding staffministerFairyABC StaffActive Staff Member Guardians

Post time 2020-3-9 12:17:03 | Show all posts
same issues
Fairy ABC is our home lets keep it safe
Reply Like Dislike

Use magic Report

4

Threads

35

Posts

4755

Credits

Minister

♥Min Sugaglow♥

Credits
4755
Post time 2020-3-9 18:03:36 | Show all posts
I tried this on Chrome, Opera, and Firefox, to no avail. I still got the black screen and in my developer tools I got errors. Thank you for looking into it! Hoping you'll find a permanent fix soon!
min sugaglow.
Reply Like Dislike

Use magic Report

8

Threads

45

Posts

566

Credits

Pixie Pal

Credits
566
Post time 2020-3-11 12:40:16 | Show all posts
Edited by Martin at 2020-3-11 12:42
Crystal2780!! replied at 2020-3-9 09:26
I tried your recommendations, yet I still have this show up in developer's tools,

I have had some e ...

Uhm didn't catch these when I ran the the fix; not sure if its related but I had issues with WebGL in the past and remember seeing similar errors. It could have to do with conversion of WebGL1 to WebGl2. Its worth checking out.
[ignore this, replied to the wrong comment lol]
Reply Like Dislike

Use magic Report

8

Threads

45

Posts

566

Credits

Pixie Pal

Credits
566
Post time 2020-3-11 12:41:43 | Show all posts
Fzrasu replied at 2020-3-9 10:02
Thank you for the feedback, i will check it again

Uhm didn't catch these when I ran the the fix; not sure if its related but I had issues with WebGL in the past and remember seeing similar errors. It could have to do with conversion of WebGL1 to WebGl2. Its worth looking into if anything.
Reply Like Dislike

Use magic Report

46

Threads

1320

Posts

110k

Credits

Minister

Float Like a Butterfly

Credits
18595

Guardiansactive userminister

Post time 2020-3-11 21:20:03 | Show all posts
It's odd that when I use my old computer with a old version of Windows I can enter the Hollow with no problem but when I use my new computer I can't enter at all. Is there a way to check to see difference in the settings?
Reply Like Dislike

Use magic Report

You have to log in before you can reply Login | Sign me up

Points Rules

Archiver|mobile|banned|Developer Email|Account frozen|Privacy Policy|Fairyabc

GMT-4, 2025-6-30 19:46 , Processed in 0.214042 second(s), 28 queries .

Powered by Discuz! X3.5

© 2001-2025 Discuz! Team.

fast reply To Top Back to list