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[Solved] Server Issues For Prolonged Time

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Post time 2018-1-11 20:19:17 | Show all posts |Read mode
I decided to make a thread, so my concerns can be recognized more, since some may have not checked the other thread that I posted in.

This is what I wrote:

I don't know if I can bring the problem up again to avoid making a second thread, but is anyone else having server issues? I've been using the game on a different computer with Google Chrome recently. It has said 'cannot connect to main server' since last evening. I waited until today since that occasionally happens for a little while, but it never continued for this long before. My internet works perfectly fine, and I refreshed countless times, as well as restarted the computer a few times. Is there anything I can do?


I have waited several hours, and I cleared all cache and cookies from the beginning of time, yet it still cannot connect.. I guess I could wait an hour after I cleared it since I recently did? It worked just fine before even if I'm using another computer, so I don't get why it's being like this.

My original post was 8 hours ago, and it's been almost a day if not a day that I have been unable to access FairyABC due to it saying 'can not connect to server' no matter what I do seemingly. I waited an hour as well, and it's still there even though I cleared everything. I don't know what else to do, but I want to see if there are any other additional steps that I can take. I don't want to have to delete my whole history and still have it having the possibility of not working just yet.

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Ariel

Post time 2018-1-11 21:27:54 | Show all posts
Ask Su. She may have an answer. Sorry for the frustration
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Rapunzel

Post time 2018-1-11 22:50:42 | Show all posts
Hmm, have you checked your WebGL? There could be a problem with it. If your WebGL is working completely fine, I would recommend speaking to Fzrasu (Susie) she is extremely kind and I am sure she would help you out if you need further assistance.

For now, this thread is marked Unsolved.

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WebGL is a rendering software. It only renders colors and effects, such as the "Tint" effect which is what changes the colors of the fairies and their clothes.  Post time 2018-1-12 01:29
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Post time 2018-1-12 01:27:52 | Show all posts
Putting this here aswell:

THIS IS NOT A WEBGL ISSUE!!!!!! WebGL is a rendering software. It only renders COLORS AND EFFECTS!

The error "Can't connect to Main Server" is caused when the game isn't able to connect to the Scirra Signaling server, which is how games made using Construct 2 operate on peer to peer networking.

There could be two possible explanations - (since this has been occurring for more than a day it is probably the latter):

1. The signalling server is down for maintenance, getting DDoS'd, or just having trouble keeping up with the traffic

2. An recent (maybe minor - no changelog) update to the game accidentally changed the address to the signaling server, causing the program to not be able to connect to it.

I would PM @Fzrasu and ask her about it

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Post time 2018-1-12 02:15:44 | Show all posts
Well, I might say, it happened to me once, and pH didn't open for me until like 3 days after my miserable " can't connect to the server" thing. I'm sorry about that, I rlly hope you find a solution for your problem dainty <333333333
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 Author| Post time 2018-1-12 08:30:16 | Show all posts
Thanks you all for letting me know of the possible issues, I'll go PM Fzrasu then. ^^
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Post time 2018-1-12 09:27:01 | Show all posts
i just logged in the game, i have no problem here. please  run a server and try if it worked.
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 Author| Post time 2018-1-12 09:50:23 | Show all posts
Fzrasu replied at 2018-1-12 09:27
i just logged in the game, i have no problem here. please  run a server and try if it worked.

It immediately says 'Host Offline' and error: connection lost after multiple attempts. My Internet is running just fine as well.

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 Author| Post time 2018-1-12 14:11:30 | Show all posts
Meeso replied at 2018-1-12 02:15
Well, I might say, it happened to me once, and pH didn't open for me until like 3 days after my mise ...

Good to know that it opened at least. There should be no reason for it to stay that way for a long time, but hopefully worse case scenario is that it works after a few days! >.<

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That would be harsh ik! XP I hope your server opens again dainty, keep your hopes up! <333333333  Post time 2018-1-13 07:40
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Post time 2018-1-12 17:49:56 | Show all posts
Happened to me before, changing to another internet connection worked for me. Good luck
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